Shipping policy
At RAJIB VENTURE, we strive to make your shopping experience simple and convenient. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.
1. Order Processing
Orders are processed during regular business days, excluding weekends and applicable holidays.
After you place an order, we will begin processing it as soon as possible. Processing times may vary depending on product availability, order volume, and other circumstances.
Once your order has been shipped, you may receive a shipping confirmation with tracking information when tracking is available.
2. Shipping Methods
We may offer different shipping options depending on the products purchased and the destination.
Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed during checkout whenever available.
Delivery estimates are provided for convenience and are not guaranteed unless specifically stated otherwise.
3. Shipping Costs
Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.
Shipping costs may vary based on factors such as:
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Delivery location
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Order size and weight
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Shipping method
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Number of items in the order
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Carrier rates
From time to time, we may offer free shipping or other shipping promotions. Any applicable promotional shipping terms will be displayed on our website or during checkout.
4. Delivery Areas
We currently ship to eligible addresses supported by the shipping options available at checkout.
Some locations may be unavailable due to carrier restrictions, product limitations, or other logistical considerations.
If we are unable to ship an order to the address provided, we will contact you regarding available options.
5. Tracking Your Order
When tracking is available, tracking information will be provided after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives and scans your package.
Once an order has been transferred to the shipping carrier, delivery updates and estimated arrival times may be provided directly by the carrier.
6. Shipping Delays
While we make reasonable efforts to ship orders promptly, delivery delays may occur due to circumstances outside our control.
These may include:
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Carrier delays
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Severe weather
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Natural disasters
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Holidays and periods of high order volume
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Address issues
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Transportation disruptions
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Customs or governmental delays
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Other unforeseen circumstances
RAJIB VENTURE is not responsible for delays caused by circumstances beyond our reasonable control.
7. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
Please carefully review your name, address, apartment or unit number, city, state, ZIP code, and other relevant delivery information before completing your purchase.
If you realize that your shipping information is incorrect, please contact us as soon as possible at admin@rajibventure.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
Additional shipping charges may apply if an order needs to be reshipped because incorrect or incomplete information was provided.
8. Lost, Stolen, or Damaged Packages
If your package appears to be delayed, lost, stolen, or damaged during delivery, please contact us as soon as possible.
For packages marked as delivered but not received, we may ask you to:
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Check around your delivery location
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Check with household members or neighbors
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Contact the shipping carrier
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Verify the delivery address
We will work with you and, where appropriate, the shipping carrier to investigate delivery issues.
For damaged packages, please retain the packaging and product and contact us promptly with relevant details and photographs when requested.
9. Multiple Items and Separate Shipments
Depending on product availability, warehouse location, or fulfillment arrangements, items from the same order may occasionally be shipped separately.
If your order arrives in multiple packages, you may receive separate tracking information.
You will generally not be charged additional shipping fees solely because an order is divided into multiple shipments unless otherwise stated at checkout.
10. International Shipping
If international shipping is offered for a particular order, additional charges, customs requirements, duties, taxes, or import fees may apply depending on the destination.
Unless expressly stated otherwise at checkout, applicable customs duties, taxes, and import charges are generally the responsibility of the customer.
International delivery times may vary significantly due to customs processing and local carrier conditions.
11. Address Changes and Order Cancellations
If you need to change your shipping address or cancel an order, contact us as soon as possible.
We will make reasonable efforts to accommodate requests before an order is processed or shipped. However, we cannot guarantee that changes or cancellations will be possible once fulfillment has begun.
12. Delivery Estimates
Estimated delivery dates are provided based on available carrier and fulfillment information.
An estimated delivery date is not a guarantee of delivery.
If an order experiences an unexpected delay, we appreciate your patience while the carrier or fulfillment provider works to complete delivery.
13. Contact Us
If you have questions about shipping, delivery, or an existing order, please contact us:
RAJIB VENTURE LLC
7901 4th St N #24843
St. Petersburg, FL 33702
USA
Email: admin@rajibventure.com
Phone: (786) 887-3466
We are happy to assist with shipping and order-related questions.